Last Updtaed March 2015
Your Privacy Rights
Scope and Consent
The yougotrated.com website is a general audience website, and it and its related sites, applications, services, and tools are not intended for children under the age of 18. We do not knowingly collect personal information via our websites, applications, services, or tools from users in this age group.
Children’s Online Protection Act: Pursuant to 47 U.S.C. Section 230(d) as amended, YouGotRated hereby notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying current providers of such protections is available at: http://www.getnetwise.org. (GetNetWise is not owned, operated, endorsed by or affiliated with YouGotRated).
Collection of Personal Information
You can browse our sites without telling us who you are or revealing any personal information about yourself. If you register for an account with us, you give us your personal information, and you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in the United States.
We collect the following types of personal information in order to provide you with the use of and access to our sites, applications, services and tools, and to help us personalize and improve your experience. We may also use this information to provide you with location based services, such as advertising, search results, and other personalized content.
Information we collect automatically: When you visit our sites, use our applications, services, and tools, or interact with our advertising or content, we automatically collect information sent to us by your computer, mobile device, or other access device. This information is associated with you personally only when sign in as a registered user, and includes but is not limited to:
Information you give us: We collect and store any information you enter on our sites or you provide to us in context of using our sites, applications, services or tools. This may include, but is not limited to:
Information you provide us when registering for an account, including email address, contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;
Additional information you may provide to us via social media sites or services;?
Transactional information based on your activities on the sites (such as posting content you generate or that relates to your account); ?
Information provided in the context of community discussions, chats, dispute resolutions, correspondence through our sites, or correspondence sent to us;
Additional personal information we ask you to submit to authenticate yourself or if we believe you are violating site policies (for example, we may ask you to send us an ID or bill to verify the validity of your postings, or to answer additional questions online to help verify your identity or ownership of an item you dispute in our Buyer Protection Program)?
Mobile: When you download or use our Mobile Applications, or access one of our mobile optimized sites, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to control or disable location services in the device's setting's menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or the manufacture of your particular device.
Information from other sources: We may receive or collect supplemental information about you from third parties sources and add it to our account information. This may include, but is not limited to, demographic, navigation information, additional contact information from other sources, as permitted by law.
Information Sharing and Registration with Social Media Websites
We offer sign-on services that allow you to use third party login credentials to access the YouGotRated site or related sites. We also offer services that allow you to share information with third party social media websites such as Facebook, Google Plus, Twitter, LinkedIn and others.
Use of Personal Information
Our primary purpose in collecting personal information is to provide you with access to our sites and/or use of our services, applications and tools; provide you with requested customer service and relevant information about your account and our services, and to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:
Provide you access to our sites and the services and customer support you request.
Provide customer support at you request for paid Premium Services offered by members of our corporate family and their financial institution partners.
Prevent, detect, and investigate, fraud, security breaches, potentially prohibited or illegal activities, and enforce our User Agreement.
Customize, measure and improve our services, content and advertising.
Contact you via email to resolve disputes, collect fees, and troubleshoot problems with your account or our sites, services, applications or tools, or for other purposes authorized by law.
Contact you via email to inform you about our services and those of our corporate family, deliver targeted marketing, service updates, and promotional offers.
Compare information for accuracy, and verify your information with third parties.
Provide you other services requested by you as described when we collect the information.
Marketing and Opting-Out
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising.
If you do not wish to receive marketing communications from us, you can indicate your preference by Opting-Out within the direct communication from us. If do not wish to participate in our ad-customization programs, you can Opt-Out by following the directions provided within the applicable advertisement.
Our Disclosure of Your Information
We may also share your personal information with:
Our Affiliates and /or subsidiaries to provide joint content and services (like registration, transactions, and customer support), to help detect and prevent potentially illegal acts, violations of our policies, fraud and/or data security breaches, and to guide decisions about their products, sites, applications, services and tools, and communications.
Service providers under contract who help with our business operations (such as, but not limited to, fraud investigations, bill collection, affiliate and rewards programs, site operations, and co-branded credit cards).
Financial institutions under contract with YouGotRated or its corporate family members who offer financial support and with whom we partner with to provide joint content and services (like registration, premium services transactions and customer support), to help detect and prevent potentially illegal acts, violations of our policies, fraud and/or security breaches, and to guide decisions about our websites, applications, services and tools, and communications.
Other YouGotRated users, whether located in your country of residence or outside of your country of residence, as authorized by you or your use of our sites, services, applications or tools.
Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).
Law enforcement, governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other YouGotRated user to legal liability. In such events, we may disclose any and all information relevant and necessary to the investigation or inquiry, including but not limited to your email address, User ID history, IP address, fraud complaints, and listing / posting history, and anything else we may deem relevant to the investigation.
In our sole discretion, if we believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.
Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss to any one person or entity, or to report suspected illegal activity.
Information You Share on YouGotRated
Your User ID is displayed throughout YouGotRated (and so available to the public), and is connected to all of your activity in the site. Other people can see your postings, including reviews, complaints, messages, feedback, ratings and associated comments. Other users can also see any information you chose to share in your profile. Notices sent to other community members about suspicious activity and policy violations on our sites refer to User IDs and specific postings. So, if you associate your name with your User ID, the people to whom you have revealed your User ID will be able to personally identify you and your YouGotRated activities.
If you access our websites from a shared computer or a computer in an internet café, certain information about you, such as your User ID, activity or reminders from YouGotRated, may also be visible to other individuals who use the computer after you.
Using Information from YouGotRated
YouGotRated enables you to share personal and/or financial information to complete registration in our site. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your information and therefore we encourage you to evaluate the privacy and security policies of your trading partners before entering into a transaction and choosing to share your information. To help protect your privacy, we allow only limited access to other users' contact information. When users are involved in a dispute, they may have access to each other's name, User ID and email address. In all cases, you must give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.
No Spam, Spyware, or Spoofing
We and our users do not tolerate spam. You are not licensed to add other YouGotRated users, even a user who has purchased an item from you, to your mailing list (email or physical mail) without their express consent. To report related spam or spoof emails to YouGotRated, please forward the email to firstname.lastname@example.org. You may not use our communication tools to send spam or otherwise send content that would violate our Terms and Conditions. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you send an email to an email address that is not registered in our community (via Refer-a-Friend or other tools), we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.
Accessing, Reviewing, and Changing Your Personal Information
Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your password to anyone. If you share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.
You can see, review and change most of your personal information by signing on to YouGotRated. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions, and take other actions otherwise permitted by law.
How We Protect and Store Your Personal Information
We store and process your personal information on our computers in the US. We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.
We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. We retain information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms and Conditions and take other actions permitted by law.
If your questions are not answered online, you may write to us using the Contact Us form or write to:
Attn: Legal and Privacy Practices
3853 Northdale Blvd, Suite 255, Tampa, FL 33624
Cookies, Web Beacons, and Similar Technologies
This page is designed to help you understand more about these technologies and our use of them on our sites and in our services, applications, and tools. Below is a summary of a few key things you should know about our use of such technologies.
Where possible, security measures are set in place to prevent unauthorized access to our cookies and similar technologies. A unique identifier ensures that only we and/or our authorized service providers have access to cookie data.
Service providers are companies that help us with various aspects of our business, such as site operations, services, applications, advertisements and tools. We use some authorized service providers to help us to serve you relevant ads from trusted merchants and other places on the Internet. These service providers may also place cookies on your device via our services (third party cookies). They may also collect information that helps them identify your device, such as IP-address, or other unique or device identifiers.
Full User Cookie Notice
What are cookies, web beacons, and similar technologies?
Like most sites, we use technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices (referred to collectively as a "device") that allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, messaging boards, and tools.
The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time to time. In order to help you better understand this Policy and our use of such technologies we have provided the following limited terminology and definitions:
- Cookies – Small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser. There are several types of cookies:
Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session.
Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites.
First-party cookies are set by the site you are visiting.
Third-party cookies are set by a third party site separate from the site you are visiting.
- Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options.
- Web beacons – Small graphic images (also known as "pixel tags" or "clear GIFs") that may be included on our sites, services, applications, and tools, that typically work in conjunction with cookies to identify our users and user behavior.?
- Similar technologies – Technologies that store information in your browser or device utilizing local shared objects or local storage, such as flash cookies, HTML 5 cookies, and other web application software methods. These technologies can operate across all of your browsers, and in some instances may not be fully managed by your browser and may require management directly through your installed applications or device. We do not use these technologies for storing information to target advertising to you on or off our sites. ?We may use the terms "cookies" or "similar technologies" interchangeably in our policies to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above.
We offer certain site features, services, applications, and tools that are available only through the use of these technologies. You are always free to block, delete, or disable these technologies if your browser, installed application, or device so permits. However, if you decline cookies or other similar technologies, you may not be able to take advantage of certain site features, services, applications, or tools. You may also be required to re-enter your password more frequently during your browsing session. For more information on how you can block, delete, or disable these technologies, please review your browser or device settings.
Generally, these technologies allow our sites, services, applications, and tools to store relevant information in your browser or device and later read that information in order to identify you to our servers or internal systems. Where applicable, we protect our cookies and other similar technologies to help ensure that only we and/or our authorized service providers can interpret them by assigning them a unique identifier that is designed for interpretation only by us. We do not store any of your personal information on any of our cookies or other similar technologies.
Any personal information that we collect and store through use of these technologies is first obtained through notice and consent: We obtain your consent by providing you with transparent notice of use of the technologies and providing you with the opportunity to make a choice to disable these technologies as set forth above.
Our uses of such technologies fall into the following general categories:
Advertising or Targeting-Related. We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an advertisement.
IF YOU WOULD LIKE TO OPT-OUT OF ALL OTHER TYPES OF TECHNOLOGIES WE EMPLOY ON OUR SITES, SERVICES, APPLICATIONS, OR TOOLS, YOU MAY DO SO BY BLOCKING, DELETING, OR DISABLING THEM AS YOUR BROWSER OR DEVICE PERMITS.
Use of these technologies by authorized third-party service providers
We may work with third-party companies, commonly known as service providers, who are authorized to place third-party cookies, web beacons, or similar technologies for storing information on our sites or in our services, applications, and tools with our permission. These service providers help us to provide you with a better, faster, and safer experience.
With the exception of the use of such technologies by our service providers or other authorized third parties, we do not permit any third-party content on sites (such as item listings, member-to-member communications, classified listings, re-directing URL’s, etc.) to include or utilize any cookies, web beacons, local storage, or similar technologies for tracking purposes or to collect your personal information. If you believe a listing or other third-party content might be collecting personal information or using tracking technologies on one of our sites, please report it to email@example.com.
Ad networks and exchanges operated by authorized third parties
For more information on third-party advertising-related cookies and how to opt-out of them, please visit one of the following third party websites:
(Available in English only)
(Available in English only)
Do Not Track
California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently isn't an industry or legal standard for recognizing or honoring DNT signals, we don't respond to them at this time. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take.